What is Otter.ai

Otter.ai is an AI meeting and conversation platform for recording, live transcription, summaries, meeting chat, workflows, follow-ups, and team knowledge. It supports Zoom, Microsoft Teams, Google Meet, uploaded media, desktop and mobile capture, and sales-oriented workflows.

Core offerings

  • Live transcription, speaker identification, playback, summaries, and AI Chat.
  • Meeting workflows, templates, action-oriented automations, and file imports.
  • CRM integrations, team vocabulary, search, exports, analytics, and administration.
  • Enterprise identity, security, APIs, webhooks, custom integrations, and success services.

Pricing

As of July 24, 2026, Otter lists Basic at US$0, Pro at US$16.99 per user per month or US$8.33 on annual billing, Business at US$30 per user per month or US$19.99 on annual billing, and Enterprise at custom pricing. The page also shows temporary promotional prices on some purchase options, which should not be treated as permanent list prices.

Basic includes 300 monthly transcription minutes, meetings on Zoom, Teams, and Google Meet, AI Chat, meeting workflows, three lifetime media imports, live transcription, speaker identification, multilingual support, mobile apps, and Otter’s MCP server.

Pro includes 1,200 in-app recording minutes, advanced AI workflows, 10 monthly imports, meetings up to 90 minutes, advanced templates, unlimited storage, team vocabulary, taggable speakers, advanced search, export and playback, plus Salesforce, HubSpot, and Zapier integrations where applicable. Business adds unlimited meetings and in-app recordings, custom workflows, unlimited imports subject to published limits, meetings up to four hours, activity and usage administration, three concurrent meetings, and priority support.

Enterprise adds unlimited custom workflows, Otter Sales Notetaker, custom CRM and dialler integrations, SSO, SCIM, Domain Capture, enterprise controls, optional HIPAA compliance, API and webhooks, video replay, and a Customer Success Program.

Model footprint

Otter packages its transcription and generative capabilities as meeting workflows rather than publishing a selectable model roster. Buyers should compare recording allowances, meeting length, import volume, concurrent capture, integrations, and administration.

Why select Otter.ai

Otter is a fit for individuals and teams that want searchable meeting memory, automatic notes, and post-meeting workflows in one product. Pro is the individual and small-team tier; Business is the material step up for higher-volume organisational use.

Official source: Otter.ai pricing.