What is Shortwave

Shortwave is an AI-first email client for Gmail and Google Workspace. It combines conversational email search and writing with inbox organisation, team collaboration, AI filters, web browsing, integrations, and productivity tools.

Core offerings

  • AI email search, answers, writing, summaries, autocomplete, and attachment analysis.
  • AI-powered filters, inbox organisation, snooze, scheduling, and follow-up workflows.
  • Team comments, shared threads, assignees, labels, and channels.
  • Multiple intelligence levels with different model, context, and usage allowances.

Pricing

As of July 26, 2026, Shortwave’s official pricing page lists Business at US$30 per seat per month, Premier at US$45, and Max at US$120. A 14-day free trial is available. Shortwave’s billing guide also says the product is free to get started, although the current public comparison table focuses on its three paid business tiers.

Business provides Standard intelligence, roughly 150–300 Standard AI requests per day depending on complexity, five years of AI search history, up to 50 threads per AI search, three AI filters, integrations, web browsing, autocomplete, summaries, attachment analysis, and email productivity features.

Premier adds Advanced intelligence, twice the Business AI usage, unlimited AI search history, up to 100 threads per AI search, ten AI filters, and twice the search-context tokens. Max adds Expert intelligence, six times Business usage, up to 150 threads per search, 50 AI filters, and three times the context tokens.

Model footprint

Shortwave’s current comparison names Basic, Standard, Advanced, and Expert intelligence levels and maps the paid tiers to progressively stronger Claude-based options. Model versions and quotas can change, so buyers should treat the live plan table as authoritative.

Why select Shortwave

Shortwave is worth considering for users who want deep AI search and workflow assistance inside an email client. Business covers everyday work, while Premier and Max primarily buy stronger intelligence, more AI usage, more context, and more automated filters.

Official sources: Shortwave pricing, Shortwave billing guide.